Pre-Sale Services our sales team and technicians choose or customize the most suitable machine based on customers’ production demand, supply high quality products at a competitive price.
In-sales Services
Complete and strict quality control system throughout the entire production process, from incoming material to finished product. The goods will be delivered on time and in good quality.
After-sales Service
- Warranty: Except quick-wear part, one year warranty for all main parts, for example motor.
- Technical support: offering complete and professional installation guide manual and installation video guidance
- Tracking Services: Enjoy your own independent service technology file,track your machine usage and maintenance of by years.
Quick-wear parts
We have sufficient inventory to supply spare parts orders to help our customers with quick repair and resumption of production.
Easy replacement
Our core components are international brands, our customer can easily find the same parts in local.
Customized service
We offer one-stop food machine purchase solutions, and all equipment can be customized based on customer’s specific needs.
Question 1: What are your advantages compared with your competitors?
Answer: With rich industry experience and strict Product Quality Control systems, we provide:
(1). Stable and reliable product at reasonable price
(2). Good customer service: Fast responseto any inquiry or question
(3). On-time delivery.
Question 2: Are you manufacturer?
Answer: Yes, we are manufacturer with more than 20 years’ experience. We also have trading business with professional export team over 30persons.
Question 3: What are your Price Terms?
Answer: Price can be based on FOB, CFR, or CIF, etc.
Question 4:What are your Payment Terms?
Answer: Payment shall be made by T/T, L/C, or D/P, etc., it varies considerably according to the region that you are in.
Question 5: What’s your Minimum Order Quantity?
Answer: Any order quantity is warmly welcomed.
Question 6:Do you have English Manual for each machinery?
Answer: Yes. The instruction manual,the test report and other Data Sheets related shall be provided by us.
Question 7: Can I print my Logo on the machine?
Answer: Yes, sure.
Question 8: Can you customize the machine for me ?
Answer:Yes, we can customize according to customer’s requirements.
Question 9: What shall we do if breakdown occurs?
Answer: Please informed us once the breakdown occurs. During warranty period, if breakdown occurs, we shall respond in time after receiving the notification of the buyer. We shall handle failure over the telephone/ fax or arrange relevant personnel to the site according to
the buyer’s requirements.
Question 10: What are your modes of transportation?
Answer: Courier service,Air transport, Sea Transport.
Question 11: Which ports do you usually ship at?
Answer: We can load container at: Qingdao,Shanghai, Ningbo, Tianjin, Guangzhou etc.
Export packing Option-A: The machines will be wrapped in plastic membrane and fixed by steel wire in the container.
Option-B: We can customize the wood case to pack the machine according to customers’ requirements. 